Guest Directory
Guest Directory – Directory Services
Adaptors
Should you required an adaptor, please contact Front Desk.
Air conditioning
All rooms are air conditioned and each room is equipped with individual control.
Airport transportation
To reserve transport to the airport, please contact Front Desk.
Amenities
Room amenities are provided for your convenience and comfort.
Baggage service and storage
Baggage handling and storage available 24 hours, please contact Front Desk
Bell service
For airport transport, baggage collection and storage, please contact Front Desk.
Check-out time
Check-out time is 12 noon, should you require a late check-out, please contact Front Desk.
Concierge
For information and general assistance please contact Front Desk.
Courier service
Please contact Front Desk.
Doctor
If you require any medical assistance, please contact Front Desk.
Do not disturb
For privacy, please turn on the "Do Not Disturb" sign and inform the Front Desk that you do
not wish to receive any call.
Drinking water
3 Bottled water is available in the room. Tap water is not for drinking water.
Electrical supply
The local electricity supply is 220 volts,
Hairdryer
Available in the wardrobe.
Ice supply
Please dial 456.
Hotel Guest Services
Internet Access
Free internet access is provided.
Keys
Please ensure doors are securely locked when leaving your room. Keys should be left at the
Front Desk whenever you leave the hotel premises.
Laundry & Dry Cleaning
For laundry and dry cleaning service please refer to the laundry list.
Lost & Found
Please contact Front Desk.
Mail & Message
All incoming mail and message will be held at Front Desk.
Packing & Shipping Services
Please contact Front Desk.
Pets
Pets are not permitted in the hotel premises.
Pool Towels
Large pool towels are available contact front desk dial 123. Please do not use the towels from your room.
Restaurant
Sommy Restaurant is available for breakfast, lunch and dinner. Open from 7 am to 22 pm.
Room Service
Available from 11 am to 22 pm.
Safe Deposit Box
Each room is equipped with an electronic safe deposit box. The hotel will not be responsible
for missing items.
Shuttle Service
Free transportation to/from Ubud Center Shuttle schedule at Front Desk.
Swimming Pool
Swimming pool is open from 7am to 9pm.
Taxi
Taxi service available, please contact Front Desk.
Wake-up Call
To arrange a wake-up call, please contact Front Desk.
Guest Directory – Safety & Security
General
Your personal safety and security are the utmost concern to us. These information gives you
a thorough insight of our safety & security arrangement.
Admittance
Do not admit unknown persons to your room without identifying them. If there is any doubt
about the person’s identification, please contact front desk.
Medical emergency
In case of illness, accident or any other emergency, please contact front desk.
Inside the room
Please take a moment to locate air conditioner control unit and notice how to switch it off.
Leave room key in a conspicuous place in the room. Take the room key every time you leave
the room.
Fire prevention
- Do not use any cooking appliances in the room
- Do not smoke in bed
- Do not throw any smoking materials in waste basket
- Please extinguish all smoking materials before leaving the room
In the event of fire
In the building:
An announcement will be made over the public address system giving you information and
instruction to follow. Please remain calm and follow instructions given by Emergency
Response Team.
In your room:
Stay calm and turn off the air conditioner, take your room key and leave the room
immediately. Do not stop to take any other possessions. Close the door behind you to inhibit
the spread of fire. Locate the nearest fire alarm box and activate the alarm. If you use the
telephone, dial 123 and tell the operator your name, room number, location and nature of fire.
Do not enter the room until instructed to do so by Emergency Response Team.
If you discover a fire
Please report the fire by dial 123. Please tell the operator your name and the location of fire.
In the event of an evacuation
Notification of evacuation will be announced over the public address system. If you are in
your room, exit immediately, closing the door behind you and evacuate using the
Response Team.
For all assistances, please contact Front Desk or dial 123